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Frequently Asked Questions
Templates
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Our Shopify section templates are for any web designer or store owner who wants to customize their Shopify store quickly and without the need for expensive developers.
You can add our sections to any page of your Shopify store to expand the design possibilities of your theme. -
Customizing our sections is as easy as a few clicks and keystrokes. We make it super easy to add content, adjust color, size, shape, layout and more for both desktop and mobile screen sizes. See an example below of how easy it is to customize one of our sections.
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The Single Website License allows for a section to be used on one website only. The Unlimited Website License allows one individual to use the section on multiple websites, ideal for freelancers and agencies. Our templates can never be sold or redistributed.
Read our full Licensing terms here.
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Within 15 minutes of placing your order, you’ll be sent an invitation to create a Teachable account. There you can access your template code and watch a handy video on how to install it and customize it. We recommend watching the tutorials even if you already know how to use Shopify, as you'll learn about all the different ways to customize the template.
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No, you don't! For the most part, you’ll only need to copy and paste. We include detailed instructions on the quick installation process. To customize, we provide several easy styling options so you can change the content, adjust color, size, shape, layout and more without any coding.
If you want more styling options, you can also add extra CSS right in the theme editor. -
Yes! Our sections are easy to implement on any of your store pages. Our installation video covers how to do this.
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Our section templates will work well out of the box with most themes. In some cases, the code will need a small tweak to make it perfectly compatible. If that happens to you, send us an email and we'll help you out!
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Our templates and trainings are available in English (US) only. Translations are not provided or supported, although modifications can be made with the help of a developer.
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Our templates take 5 minutes to install plus time to customize them to your liking. Once you've done one, the next will be even quicker!
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Nope! The sections work the same as the sections in your theme. There's no bulky app code.
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No, our templates are only compatible with Shopify. Our section code is made to work specifically with the Shopify theme editor and cannot be used with any other CMS.
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Unfortunately theme version updates do not carry over custom code files (we hope Shopify will improve this process soon!). Any custom code will need to be added again, but you do not need to customize the section again.
The solution comes in 2 steps:
1. Re-install the section code- Create a new Section file in the new theme with the exact same name as before.
- Copy + paste the previous file code into the new file.
2. Update page contentFor each page that you've used custom sections, you can update the content of that page through the code:
- In the theme code's Templates folder, find the file for the page that includes the custom section. For example, index.json represents the home page, while page.about.json is for the About page.
- Copy the template file's code from the previous theme, and paste it into the new theme's file*. This will carry over all the same content and you had before to the new theme, so that you don't need to customize the section again.
* Note that if you've made any updates to the content in the new theme, copying over the old content will overwrite those changes.
Support
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First, make sure you’ve watched the installation and customization videos and read through any instructions.
If you're still having an issue, fill out our support form and describe the problem you're having. We'll help as soon as possible, within 1-2 business days. Template support is included for 30 days after purchase. -
Due to the digital nature of our products, we do not offer refunds or exchanges for any reason. If you're experiencing compatibility issues with your theme, contact us for support.
If you have purchased a template and no longer need it, keep it safe, it might come in handy for a future project. -
We regularly release new templates and usually do a 48-hour launch discount on them. Sign up to newsletter at the bottom of this web page for the latest news on releases and resources in the Luna galaxy.
We also regularly update our templates with new features and improvements. You can access the updated code in Teachable.
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Sure, just head to our installation page and book there. You’ll need to purchase one installation per template.
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If you're a web designer who wants to learn about Shopify design, development and selling Shopify websites as a service, check out our course, Design Freedom on Shopify.
You can also find a ton of resources on our blog. Join our Facebook community which is the perfect place to ask questions, get to know other designers and share your experiences. -
If you’ve created something with our templates, we want to see! Tag @lunatemplates on IG so we can see your amazing work. Share it over in the Facebook group too.
Working on Shopify
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Shopify's easy to use interface and themes make it easy for anyone to set up a store on Shopify. While creating a store is easy, at some point you'll want to make a customization that the theme doesn't allow and get stuck. To overcome this, it'll require learning how to navigate Shopify's theme code and make some code tweaks, which can have a steep learning curve if you're learning everything yourself.
If you're interested in learning about Shopify design and development, check out our free training here. -
Adding a custom section is easy — building it is the hard part! To build a section requires knowlege of HTML, CSS, Liquid and JSON. Once you have the section code, installing a section is as easy as copy & paste. The great thing is that you can use custom sections across different pages and themes.
Try one of our custom sections for free and see how easy it is. -
If your brand fonts are Google fonts, you can simply select your fonts in the Theme Editor. For Adobe fonts, first import them into the theme.liquid file, and then specify their use in a custom.css file. For other custom fonts, upload the webfont files to the store files and then specify their use in the custom.css file.
See our step-by-step guide on how to do this: How to Use Custom Fonts on Shopify. -
Shopify theme code is visible and editable to licensed users. Being able to edit the code removes virtually all design limitations. You can edit almost anything on the front-end of the store website, but there is the chance that you could be limited by your options to interact with the backend.
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Liquid is a templating language that makes the backbone of any Shopify theme. It is used to create templates that generate dynamic content and styles on web pages based on store data, or what the store owner specifies in the theme editor. For example, a product template will automatically create a page for each product with the unique information of that product populating the page.
To learn more, read our blog article, What is Shopify's Liquid Code? -
We believe that choosing the right theme for your project is the most important step in starting a Shopify store. Which theme you choose depends on the features you need. We outline a list of which features to look for in a theme in our blog post, How to Choose a Theme on Shopify.
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While Shopify's feature development is focused on e-commerce, it does have the ability to host a blog as well. In fact, our own blog is hosted on Shopify!
While most themes have a rather basic blog layout, there are a few themes that have better features as outline in our blog post, Best Shopify Themes for Blogging. Using the power of metafields, we think a blog can be truly great on Shopify. -
Metafields are additional input fields that you can create in your store to hold information. For example, if you want to attach a specific size chart to each product in your store, you would create a product metafield to hold that value.
Metaobjects are groups of custom input fields that you can reuse across your website. For example, create a metaobject for a blog author that includes their name, bio and image that can be reused across multiple posts.
To learn more, read our posts, What are Shopify Metafields and What are Shopify Metaobjects.