Frequently Asked Questions
Templates
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Our Shopify section templates are for any web designer or store owner who wants to customize their Shopify store - without the need for expensive developers. You can add our sections to your website pages to make them look out-of-this-world amazing.
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Customizing our sections is as easy as a few clicks and keystrokes. We make it super easy to add content, adjust color, size, shape and more for both desktop and mobile screen sizes. See an example below of how easy it is to customize one of our sections. Try one of our sections for free.
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Within 15 minutes of placing your order, you’ll be sent an invitation to create a Teachable account. There you can access your template code and watch a handy video on how to install it and customize it.
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Nope! For the most part, you’ll only need to copy and paste. We include several easy styling options so you can change the colours, text, buttons and images. If you want more styling options, you can also add extra CSS right in the theme editor.
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Yes! Our sections are easy to implement on any of your store pages. Our installation video covers how to do this.
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Our sections will work well with most themes. In some cases, the code will need a small tweak to make it perfectly compatible. If that happens to you, send us an email so we can help you out!
If you’d like us to test on your theme before purchasing, then drop us an email. -
Our templates take 5 minutes to install plus time to customize them to your liking. Once you've done one, the next will be even quicker!
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Nope! The sections work the same as the sections in your theme. There's no bulky app code.
Support
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First things first, make sure you’ve watched the installation and customization videos and read through any instructions.
If your question still hasn’t be answered, you have 30 days after purchase to receive template support. Simply fill out our support form and describe the problem you’re having. We’ll do our best to help you out but remember we can’t provide assistance with Shopify related questions or bugs. Search the Shopify Forums for help on those or ask in our Facebook group. -
Sure, just head to our installation page and book there. You’ll need to purchase one installation per template.
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Due to the digital nature of our templates and installation services, we do not offer refunds or exchanges for any reason. If you have purchased a template and no longer need it, keep it safe, it might come in handy for a future project.
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We regularly release new templates and usually do a 48-hour launch discount on them. Sign up to newsletter at the bottom of this web page for the latest news on releases and resources in the Luna galaxy.
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If you're a web designer who wants to learn about Shopify design, development and selling Shopify websites as a service, check out our course, Design Freedom on Shopify.
You can also find a ton of resources on our blog. Join our Facebook community which is the perfect place to ask questions, get to know other designers and share your experiences. -
If you’ve created something with our templates, we want to see! Tag @lunatemplates on IG so we can see your amazing work. Share it over in the Facebook group too.